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Cantina Carnitas privacy Policy

Data Collection

What type of information does Cantina Carnitas collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How does Cantina Carnitas collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


 

Why does Cantina Carnitas collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.



 

Does Cantina Carnitas store, use, share and disclose site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


 

Hoes Cantina Carnitas communicate site visitors?

We may contact you to notify you regarding your event or table booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

How can I withdraw my consent?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@cantinacarnitas.co.uk or send us mail to Cantina Carnitas 31 Bucklersbury Hitchin, SG5 1BG.


 

Cookies

How does Cantina Carnitas use cookies and other tracking tools?

Just like every other website you visit we too use cookies on our website. We will place mandatory cookies, and if you agree our terms, also statistical cookies to analyse the performance of our website and help us understand how you use it.

This will help us improve how it works and make it more user friendly in the future.

At present we do not use marketing cookies but should we do so in the future this will help us to provide visitors with the most relevant marketing information.

 

What Are Cookies

Cookies are usually but not alway round and come with chocolate chunks or other kinds of sweet treats in their makeup. Sometimes crunchy and sometimes kind of soft. My personal favourite is a classic oatmeal and raisin, wait hold on I’ve gotten side tracked….

Sorry digital cookies are not so exciting, they are small text files or pieces of information saved by a web browser on your device (computer, mobile phone, tablet). Cookies are used to identify the browser or save information or settings in the browser when you visit our website in part so that it can be recalled easily when you next visit and remember your settings and information relevant to your previous interactions such as items in your shopping basket or pre-fill out a form..

 

What Types Of Cookies Do We Use?

Mandatory cookies essential to the operation of the website.

They are necessary for the website to function correctly. For example, create an order for an event ticket and process your personal information to enable a transaction to take place.

 

What cookies do

They identify your what kind of device you are using but not personal information such as who you are or your location.

How long are they stored?

Cookies are inserted automatically and stored on your device until the end of the session or until such a time you delete all your cookies and web history permanently.

 

What are statistical cookies?

They collect information about how you interact with our website. They provide us with information such as how long have you used a page for and where did you go next.

 

What they do

The information they collect helps us understand how to make all areas of our site accessible and identify possible issues with navigation.

 

How long are they stored?

They are stored on your device for as long as set by cookie providers (ranging from one day to permanently).

 

How can I control cookies

Deletion is always an option.

You can delete all cookies stored on your web browser at any time. By clicking on the “history” or “help” button on your browser, you can find instructions on deleting stored cookies.

 

Contacts us

If you have any questions about how we process personal data or about any specific part of this policy, or if you would like to file a complaint about how we process your personal data, please email us via info@cantinacarnitas.co.uk

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